OUR POLICY

GENERAL

In order to better serve our customers, below are our spa policies and etiquette. If you have any additional concerns or questions, please feel free to contact us.

  • No pets allowed.

  • No refunds on services rendered.

  • We are not responsible for any personal items left behind.

  • No Checks accepted.

  • We have the right to refuse service to anyone.


GROUP PARTIES

Make a fashion statement.  Let Posh be your next social gathering venue.  Whether it may be a bachelorette party, bridal shower, birthday, corporate event, or just a get-together, Posh is the place to be!

  • Complimentary wine for group parties.

  • Snacks and treats are welcome

  • Accommodations for large group parties by our highly efficient staff

  • We can customize any party packages to satisfy your needs. Ask to speak to an event specialist for further information.

We require a deposit of 20% of all rendered services for group parties’ reservations.  Cancellations within 24 hours are required or else deposit will be surrendered.  Additionally, a 20% gratuity will be charged to your total statement at the end of service. Please request approval if bringing outside liquor, food, or decorations. Thank you!


APPOINTMENT

We recommend that appointments be made in advance to accommodate your specific scheduling requests; however, walk-ins are always welcome. walk-ins are always welcome. (For new lash sets, we required to have a credit card on file. Cancellation or rescheduling must be done two hours in advance or you will be charged 50% of the services.)

If you are more than 15 minutes late, we reserve the Late Arrival Policy: If you are more than 15 minutes late, we reserve the  right to reschedule your appointment.


LATE ARRIVAL

If you are more than 10 minutes late, we reserve the Late Arrival Policy and right to cancel your appointment.


CANCELLATION

In regards to group parties: please call within 24 hours notice to cancel or reschedule appointments. A deposit of 20% of all scheduled services will be required to hold appointments and will be surrendered in cases of no-shows.


EMPLOYMENT

We welcome applications for licensed manicurists,  estheticians, massage therapists, and receptionists. Please  e-mail resume to poshnaildallas@gmail.com or contact Posh Nail Spa.